/* ==========================================================================
   PrivaGuard Contact & Support Center Stylesheet (Demo Staging)
   Modern Cyber Glassmorphism & High-Converting Layout
   ========================================================================== */

:root {
  --contact-accent: #b1ff29;
  --contact-accent-glow: rgba(177, 255, 41, 0.28);
  --contact-bg: #07090e;
  --contact-card-bg: rgba(13, 17, 26, 0.75);
  --contact-card-border: rgba(255, 255, 255, 0.08);
  --contact-card-border-hover: rgba(177, 255, 41, 0.35);
  --contact-text-muted: #94a3b8;
}

.contact-page {
  position: relative;
  background-color: var(--contact-bg);
  color: #f1f5f9;
  font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
  overflow-x: hidden;
  min-height: 100vh;
}

/* Ambient Cyber Glows */
.contact-glow {
  position: absolute;
  border-radius: 50%;
  filter: blur(130px);
  pointer-events: none;
  z-index: 0;
}

.contact-glow.glow-top-left {
  top: 40px;
  left: -120px;
  width: 520px;
  height: 520px;
  background: radial-gradient(circle, rgba(177, 255, 41, 0.14) 0%, transparent 70%);
}

.contact-glow.glow-top-right {
  top: 80px;
  right: -100px;
  width: 550px;
  height: 550px;
  background: radial-gradient(circle, rgba(0, 240, 255, 0.09) 0%, transparent 70%);
}

.contact-glow.glow-center {
  top: 55%;
  left: 50%;
  transform: translate(-50%, -50%);
  width: 700px;
  height: 700px;
  background: radial-gradient(circle, rgba(177, 255, 41, 0.06) 0%, transparent 70%);
}

/* Main Container */
.contact-container {
  position: relative;
  z-index: 1;
  max-width: 1260px;
  margin: 0 auto;
  padding: 20px 24px 80px;
}

/* ==========================================================================
   Hero Section & Live Status Row
   ========================================================================== */
.contact-hero {
  text-align: center;
  max-width: 880px;
  margin: 0 auto 50px auto;
  padding: 30px 10px 0;
}

.contact-badge-pill {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 6px 16px;
  background: rgba(177, 255, 41, 0.08);
  border: 1px solid rgba(177, 255, 41, 0.3);
  border-radius: 30px;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 1px;
  color: var(--contact-accent);
  margin-bottom: 22px;
  text-transform: uppercase;
}

.contact-badge-pill .pulse-dot {
  width: 8px;
  height: 8px;
  background: var(--contact-accent);
  border-radius: 50%;
  box-shadow: 0 0 10px var(--contact-accent);
  animation: contactPulse 2s infinite ease-in-out;
}

@keyframes contactPulse {

  0%,
  100% {
    opacity: 1;
    transform: scale(1);
  }

  50% {
    opacity: 0.4;
    transform: scale(0.85);
  }
}

.contact-hero h1 {
  font-family: 'Outfit', sans-serif;
  font-size: 48px;
  font-weight: 800;
  line-height: 1.18;
  color: #ffffff;
  margin-bottom: 16px;
  letter-spacing: -1px;
}

.contact-hero .gradient-text {
  background: linear-gradient(135deg, #ffffff 30%, var(--contact-accent) 100%);
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
}

.contact-hero-subtitle {
  font-size: 17px;
  line-height: 1.65;
  color: var(--contact-text-muted);
  max-width: 680px;
  margin: 0 auto 30px auto;
}

/* Live Operational Status Strip */
.contact-status-row {
  display: flex;
  align-items: center;
  justify-content: center;
  flex-wrap: wrap;
  gap: 16px;
  margin: 0 auto;
}

.status-chip {
  display: inline-flex;
  align-items: center;
  gap: 9px;
  padding: 8px 18px;
  background: rgba(17, 24, 39, 0.7);
  border: 1px solid rgba(255, 255, 255, 0.08);
  border-radius: 30px;
  font-size: 13px;
  color: #cbd5e1;
  backdrop-filter: blur(10px);
}

.status-chip .chip-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #10b981;
  box-shadow: 0 0 8px #10b981;
}

.status-chip i {
  font-size: 16px;
  color: var(--contact-accent);
}

.status-chip strong {
  color: #ffffff;
}

/* ==========================================================================
   Top 3 Interactive Department Cards
   ========================================================================== */
.contact-departments-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 20px;
  margin-bottom: 45px;
}

.dept-card {
  position: relative;
  background: var(--contact-card-bg);
  border: 1px solid var(--contact-card-border);
  border-radius: 18px;
  padding: 28px 26px;
  backdrop-filter: blur(16px);
  transition: all 0.3s cubic-bezier(0.16, 1, 0.3, 1);
  display: flex;
  flex-direction: column;
}

.dept-card:hover {
  transform: translateY(-4px);
  border-color: var(--contact-card-border-hover);
  box-shadow: 0 16px 36px rgba(0, 0, 0, 0.45), 0 0 24px rgba(177, 255, 41, 0.12);
}

.dept-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 18px;
}

.dept-icon-box {
  width: 48px;
  height: 48px;
  border-radius: 12px;
  background: rgba(177, 255, 41, 0.09);
  border: 1px solid rgba(177, 255, 41, 0.22);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 24px;
  color: var(--contact-accent);
}

.dept-tag {
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.8px;
  padding: 4px 10px;
  border-radius: 20px;
  background: rgba(255, 255, 255, 0.04);
  border: 1px solid rgba(255, 255, 255, 0.08);
  color: #94a3b8;
}

.dept-card h3 {
  font-size: 20px;
  font-weight: 700;
  color: #ffffff;
  margin-bottom: 8px;
}

.dept-card p {
  font-size: 14px;
  line-height: 1.55;
  color: var(--contact-text-muted);
  margin-bottom: 20px;
  flex: 1;
}

.dept-link {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  color: var(--contact-accent);
  font-size: 14px;
  font-weight: 600;
  text-decoration: none;
  transition: all 0.2s ease;
}

.dept-link i {
  font-size: 18px;
  transition: transform 0.2s ease;
}

.dept-card:hover .dept-link i {
  transform: translateX(4px);
}

/* ==========================================================================
   2-Column Main Workspace
   ========================================================================== */
.contact-layout-grid {
  display: grid;
  grid-template-columns: 2.2fr 1fr;
  gap: 30px;
  align-items: start;
  margin-bottom: 60px;
}

/* --------------------------------------------------------------------------
   Left Column: Ultra-Attractive Cyber Smart Form
   -------------------------------------------------------------------------- */
.contact-form-card {
  position: relative;
  background: linear-gradient(145deg, rgba(16, 24, 40, 0.94) 0%, rgba(8, 12, 22, 0.98) 100%);
  border: 1px solid rgba(177, 255, 41, 0.32);
  border-radius: 26px;
  padding: 38px 42px 42px;
  backdrop-filter: blur(28px);
  -webkit-backdrop-filter: blur(28px);
  box-shadow: 0 30px 70px rgba(0, 0, 0, 0.72),
    0 0 45px rgba(177, 255, 41, 0.14),
    inset 0 1px 0 rgba(255, 255, 255, 0.16),
    inset 0 0 24px rgba(177, 255, 41, 0.04);
  overflow: hidden;
  transition: all 0.35s cubic-bezier(0.16, 1, 0.3, 1);
}

.contact-form-card:hover {
  border-color: rgba(177, 255, 41, 0.48);
  box-shadow: 0 35px 85px rgba(0, 0, 0, 0.8),
    0 0 60px rgba(177, 255, 41, 0.22),
    inset 0 1px 0 rgba(255, 255, 255, 0.22);
}

/* Radiant Top Neon Edge Glow */
.card-accent-glow {
  position: absolute;
  top: 0;
  left: 8%;
  right: 8%;
  height: 2px;
  background: linear-gradient(90deg, transparent, #b1ff29 40%, #00f0ff 70%, transparent);
  box-shadow: 0 0 18px rgba(177, 255, 41, 0.9);
  pointer-events: none;
  z-index: 2;
}

/* Cyber Spotlight Beam in Card Corner */
.contact-form-card::before {
  content: '';
  position: absolute;
  top: -90px;
  right: -90px;
  width: 280px;
  height: 280px;
  background: radial-gradient(circle, rgba(177, 255, 41, 0.18) 0%, rgba(0, 240, 255, 0.06) 45%, transparent 70%);
  pointer-events: none;
  z-index: 0;
}

/* Top Cyber Terminal Header Bar */
.form-terminal-bar {
  position: relative;
  z-index: 1;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding-bottom: 20px;
  margin-bottom: 26px;
  border-bottom: 1px solid rgba(255, 255, 255, 0.09);
  flex-wrap: wrap;
}

.terminal-dots {
  display: flex;
  align-items: center;
  gap: 7px;
}

.t-dot {
  width: 10px;
  height: 10px;
  border-radius: 50%;
  display: inline-block;
}

.t-dot.red {
  background: #ef4444;
  box-shadow: 0 0 8px rgba(239, 68, 68, 0.7);
}

.t-dot.yellow {
  background: #f59e0b;
  box-shadow: 0 0 8px rgba(245, 158, 11, 0.7);
}

.t-dot.green {
  background: #10b981;
  box-shadow: 0 0 8px rgba(16, 185, 129, 0.7);
}

.terminal-badge {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 5px 14px;
  background: rgba(177, 255, 41, 0.08);
  border: 1px solid rgba(177, 255, 41, 0.28);
  border-radius: 20px;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.9px;
  color: var(--contact-accent);
}

.live-blink-dot {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--contact-accent);
  box-shadow: 0 0 10px var(--contact-accent);
  animation: contactPulse 1.8s infinite ease-in-out;
}

.terminal-desk-id {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11.5px;
  font-weight: 600;
  color: #64748b;
  letter-spacing: 0.6px;
}

/* Header & Verified Pill */
.contact-form-header {
  position: relative;
  z-index: 1;
  margin-bottom: 28px;
}

.form-title-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  margin-bottom: 6px;
  flex-wrap: wrap;
}

.form-title-row h2 {
  font-family: 'Outfit', sans-serif;
  font-size: 28px;
  font-weight: 700;
  color: #ffffff;
  letter-spacing: -0.5px;
}

.secure-verified-pill {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 4px 11px;
  border-radius: 12px;
  background: rgba(16, 185, 129, 0.12);
  border: 1px solid rgba(16, 185, 129, 0.35);
  color: #34d399;
  font-size: 11.5px;
  font-weight: 700;
  letter-spacing: 0.4px;
}

.contact-form-header p {
  font-size: 14.5px;
  color: var(--contact-text-muted);
}

/* Form Layout Rows */
.contact-form-row {
  position: relative;
  z-index: 1;
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 18px;
  margin-bottom: 20px;
}

.contact-form-row .contact-form-group {
  margin-bottom: 0;
}

.contact-form-group {
  position: relative;
  z-index: 1;
  display: flex;
  flex-direction: column;
  gap: 8px;
  margin-bottom: 20px;
}

.contact-form-group.full-width {
  grid-column: 1 / -1;
}

.contact-form-group label {
  font-size: 13.5px;
  font-weight: 600;
  color: #cbd5e1;
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.contact-form-group label .required-dot {
  color: var(--contact-accent);
}

.contact-form-group label .label-hint {
  font-size: 11.5px;
  font-weight: 500;
  color: #64748b;
}

.contact-form-group label .optional-tag {
  font-size: 11px;
  font-weight: 600;
  color: #94a3b8;
  background: rgba(255, 255, 255, 0.05);
  padding: 2px 7px;
  border-radius: 6px;
  border: 1px solid rgba(255, 255, 255, 0.08);
}

.label-micro-tag {
  font-size: 11px;
  font-weight: 600;
  color: #64748b;
  display: inline-flex;
  align-items: center;
  gap: 4px;
  letter-spacing: 0.3px;
}

/* Interactive Segmented Category Tabs - Responsive Grid */
.category-tabs-bar {
  position: relative;
  z-index: 1;
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(115px, 1fr));
  gap: 8px;
  background: rgba(5, 9, 16, 0.94);
  border: 1px solid rgba(255, 255, 255, 0.1);
  border-radius: 14px;
  padding: 8px;
  box-shadow: inset 0 2px 10px rgba(0, 0, 0, 0.7);
}

.category-tab-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 7px;
  padding: 10px 10px;
  background: transparent;
  border: 1px solid transparent;
  border-radius: 10px;
  color: #94a3b8;
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.2s cubic-bezier(0.16, 1, 0.3, 1);
  white-space: nowrap;
}

.category-tab-btn:hover {
  color: #ffffff;
  background: rgba(255, 255, 255, 0.06);
}

.category-tab-btn.active {
  background: linear-gradient(135deg, #b1ff29 0%, #9eed16 100%);
  color: #07090e !important;
  font-weight: 800;
  box-shadow: 0 4px 18px rgba(177, 255, 41, 0.45);
  border-color: #c3ff52;
}

.category-tab-btn.active span,
.category-tab-btn.active i {
  color: #07090e !important;
}

/* Priority / Urgency Selector Pills - Clean Grid */
.urgency-pills-row {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 12px;
}

.urgency-pill-option {
  position: relative;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 11px 12px;
  background: rgba(5, 9, 16, 0.78);
  border: 1px solid rgba(255, 255, 255, 0.09);
  border-radius: 12px;
  cursor: pointer;
  transition: all 0.2s cubic-bezier(0.16, 1, 0.3, 1);
}

.urgency-pill-option input[type="radio"] {
  display: none;
}

.urgency-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  flex-shrink: 0;
}

.urgency-dot.normal {
  background: #10b981;
  box-shadow: 0 0 6px rgba(16, 185, 129, 0.7);
}

.urgency-dot.high {
  background: #f59e0b;
  box-shadow: 0 0 6px rgba(245, 158, 11, 0.7);
}

.urgency-dot.critical {
  background: #ef4444;
  box-shadow: 0 0 6px rgba(239, 68, 68, 0.7);
}

.urgency-text {
  font-size: 13px;
  font-weight: 600;
  color: #cbd5e1;
  display: flex;
  align-items: baseline;
  gap: 5px;
  white-space: nowrap;
}

.urgency-text em {
  font-style: normal;
  font-size: 11.5px;
  color: #64748b;
  font-weight: 500;
}

.urgency-pill-option:hover {
  background: rgba(15, 23, 42, 0.9);
  border-color: rgba(255, 255, 255, 0.18);
}

.urgency-pill-option.active {
  background: rgba(177, 255, 41, 0.08);
  border-color: #b1ff29;
  box-shadow: 0 0 16px rgba(177, 255, 41, 0.2);
}

.urgency-pill-option.active[data-level="high"] {
  background: rgba(245, 158, 11, 0.08);
  border-color: #f59e0b;
  box-shadow: 0 0 16px rgba(245, 158, 11, 0.2);
}

.urgency-pill-option.active[data-level="critical"] {
  background: rgba(239, 68, 68, 0.08);
  border-color: #ef4444;
  box-shadow: 0 0 16px rgba(239, 68, 68, 0.25);
}

.urgency-pill-option.active .urgency-text {
  color: #ffffff;
  font-weight: 700;
}

/* Glassmorphic Inputs & Textarea */
.input-icon-wrapper {
  position: relative;
  display: flex;
  align-items: center;
  width: 100%;
}

.input-icon-wrapper i {
  position: absolute;
  left: 15px;
  font-size: 18px;
  color: #64748b;
  pointer-events: none;
  transition: all 0.2s ease;
  z-index: 2;
}

.contact-input {
  width: 100%;
  background: rgba(5, 9, 16, 0.88);
  border: 1px solid rgba(255, 255, 255, 0.12);
  border-radius: 12px;
  padding: 13px 16px 13px 44px;
  font-size: 14.5px;
  color: #ffffff;
  font-family: inherit;
  transition: all 0.25s cubic-bezier(0.16, 1, 0.3, 1);
  outline: none;
  box-shadow: inset 0 2px 4px rgba(0, 0, 0, 0.5);
  box-sizing: border-box;
}

.contact-input::placeholder {
  color: #64748b;
  font-size: 14px;
}

.contact-input:focus {
  border-color: var(--contact-accent);
  background: rgba(8, 14, 26, 0.98);
  box-shadow: 0 0 0 3px rgba(177, 255, 41, 0.18), 0 0 25px rgba(177, 255, 41, 0.14), inset 0 2px 4px rgba(0, 0, 0, 0.5);
}

.contact-input:focus+i,
.input-icon-wrapper:focus-within i {
  color: var(--contact-accent);
  transform: scale(1.1);
}

.contact-textarea {
  min-height: 125px;
  padding: 14px 16px;
  resize: vertical;
  line-height: 1.6;
}

/* Optional System Diagnostic Drawer */
.optional-tech-drawer {
  border: 1px dashed rgba(255, 255, 255, 0.15);
  border-radius: 12px;
  padding: 14px 18px;
  margin-bottom: 22px;
  background: rgba(255, 255, 255, 0.02);
  transition: all 0.2s ease;
}

.optional-tech-drawer[open] {
  border: 1px solid rgba(177, 255, 41, 0.35);
  background: rgba(177, 255, 41, 0.02);
}

.optional-tech-drawer summary {
  font-size: 13.5px;
  font-weight: 600;
  color: #cbd5e1;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: space-between;
  list-style: none;
  user-select: none;
}

.optional-tech-drawer summary::-webkit-details-marker {
  display: none;
}

.summary-left {
  display: flex;
  align-items: center;
  gap: 8px;
}

.summary-left i {
  color: var(--contact-accent);
  font-size: 16px;
}

.summary-arrow {
  font-size: 18px;
  color: #64748b;
  transition: transform 0.25s ease;
}

.optional-tech-drawer[open] .summary-arrow {
  transform: rotate(180deg);
}

.drawer-content {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
  margin-top: 16px;
  padding-top: 14px;
  border-top: 1px solid rgba(255, 255, 255, 0.08);
}

.drawer-field label {
  font-size: 12px;
  margin-bottom: 6px;
  display: block;
  color: #94a3b8;
  font-weight: 600;
}

.drawer-select {
  width: 100%;
  background: #090e17;
  border: 1px solid rgba(255, 255, 255, 0.14);
  border-radius: 10px;
  padding: 10px 14px;
  font-size: 13.5px;
  color: #ffffff;
  outline: none;
  cursor: pointer;
  transition: border-color 0.2s ease;
  box-sizing: border-box;
}

.drawer-select:focus {
  border-color: var(--contact-accent);
}

.drawer-select option {
  background: #090e17;
  color: #ffffff;
}

/* Footer & Radiant Cyber CTA Button */
.contact-form-footer {
  position: relative;
  z-index: 1;
  margin-top: 10px;
}

.contact-submit-btn {
  position: relative;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 12px;
  width: 100%;
  padding: 16px 32px;
  background: linear-gradient(135deg, #b1ff29 0%, #9eed16 100%);
  color: #07090e !important;
  font-family: inherit;
  font-size: 16px;
  font-weight: 800;
  letter-spacing: 0.3px;
  border: none;
  border-radius: 14px;
  cursor: pointer;
  box-shadow: 0 10px 30px rgba(177, 255, 41, 0.4), 0 0 45px rgba(177, 255, 41, 0.18);
  transition: all 0.25s cubic-bezier(0.16, 1, 0.3, 1);
  overflow: hidden;
}

.contact-submit-btn:hover {
  transform: translateY(-2px);
  box-shadow: 0 14px 40px rgba(177, 255, 41, 0.55), 0 0 60px rgba(177, 255, 41, 0.25);
  background: linear-gradient(135deg, #c3ff52 0%, #a6f522 100%);
}

.contact-submit-btn:active {
  transform: translateY(0);
}

.contact-submit-btn span {
  color: #07090e !important;
}

.contact-submit-btn i {
  font-size: 19px;
  color: #07090e !important;
  transition: transform 0.25s ease;
}

.contact-submit-btn:hover i {
  transform: translateX(4px);
}

/* Form Message Banner */
.contact-form-message {
  margin-top: 18px;
  padding: 14px 18px;
  border-radius: 12px;
  font-size: 14px;
  line-height: 1.5;
  transition: all 0.3s ease;
}

.contact-form-message.hidden {
  display: none !important;
}

.contact-form-message.success {
  display: block !important;
  background: rgba(177, 255, 41, 0.12);
  border: 1px solid rgba(177, 255, 41, 0.35);
  color: #ffffff;
  box-shadow: 0 0 20px rgba(177, 255, 41, 0.15);
}

.contact-form-message.error {
  display: block !important;
  background: rgba(239, 68, 68, 0.15);
  border: 1px solid rgba(239, 68, 68, 0.35);
  color: #fca5a5;
  box-shadow: 0 0 20px rgba(239, 68, 68, 0.15);
}

/* Trust Disclaimer */
.contact-security-disclaimer {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  margin-top: 16px;
  font-size: 12px;
  color: #64748b;
  flex-wrap: wrap;
}

.trust-point {
  display: inline-flex;
  align-items: center;
  gap: 5px;
}

.trust-point i {
  color: #10b981;
  font-size: 14px;
}

.trust-sep {
  color: #334155;
}

/* --------------------------------------------------------------------------
   Right Column: Consolidated Symmetrical Sidebar
   -------------------------------------------------------------------------- */
.contact-trust-sidebar {
  display: flex;
  flex-direction: column;
  gap: 22px;
}

.sidebar-card {
  background: var(--contact-card-bg);
  border: 1px solid var(--contact-card-border);
  border-radius: 20px;
  padding: 28px;
  backdrop-filter: blur(16px);
  transition: border-color 0.25s ease;
}

.sidebar-card:hover {
  border-color: rgba(255, 255, 255, 0.16);
}

.sidebar-card-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 18px;
  padding-bottom: 14px;
  border-bottom: 1px solid rgba(255, 255, 255, 0.07);
}

.sidebar-card-header h3 {
  font-size: 18px;
  font-weight: 700;
  color: #ffffff;
  display: flex;
  align-items: center;
  gap: 8px;
}

.sidebar-card-header h3 i {
  color: var(--contact-accent);
}

.sidebar-badge {
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.8px;
  padding: 3px 9px;
  border-radius: 12px;
  background: rgba(177, 255, 41, 0.1);
  color: var(--contact-accent);
}

/* Channel Links */
.channel-links-stack {
  display: flex;
  flex-direction: column;
  gap: 12px;
  margin-bottom: 22px;
}

.channel-item {
  display: flex;
  align-items: center;
  gap: 14px;
  padding: 12px 14px;
  background: rgba(255, 255, 255, 0.03);
  border: 1px solid rgba(255, 255, 255, 0.06);
  border-radius: 12px;
  text-decoration: none;
  color: #ffffff;
  transition: all 0.2s ease;
}

.channel-item:hover {
  background: rgba(255, 255, 255, 0.06);
  border-color: rgba(177, 255, 41, 0.3);
  transform: translateX(3px);
}

.channel-icon {
  width: 38px;
  height: 38px;
  border-radius: 10px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 20px;
}

.channel-icon.discord {
  background: rgba(88, 101, 242, 0.15);
  color: #5865f2;
}

.channel-icon.github {
  background: rgba(255, 255, 255, 0.1);
  color: #ffffff;
}

.channel-icon.email {
  background: rgba(177, 255, 41, 0.12);
  color: var(--contact-accent);
}

.channel-meta {
  flex: 1;
}

.channel-meta .channel-title {
  display: block;
  font-size: 14px;
  font-weight: 600;
}

.channel-meta .channel-sub {
  display: block;
  font-size: 12px;
  color: var(--contact-text-muted);
}

.channel-arrow {
  color: #64748b;
  font-size: 16px;
  transition: all 0.2s ease;
}

.channel-item:hover .channel-arrow {
  color: var(--contact-accent);
  transform: translateX(3px);
}

/* Compact SLA Matrix */
.sla-compact-strip {
  background: rgba(10, 14, 22, 0.6);
  border: 1px solid rgba(255, 255, 255, 0.06);
  border-radius: 12px;
  padding: 12px 14px;
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 10px;
}

.sla-stat {
  display: flex;
  flex-direction: column;
  gap: 3px;
}

.sla-stat span {
  font-size: 11px;
  color: var(--contact-text-muted);
  text-transform: uppercase;
}

.sla-stat strong {
  font-size: 13.5px;
  color: #e2e8f0;
}

.sla-stat strong.accent {
  color: var(--contact-accent);
}

/* Self-Service Fast Links */
.selfhelp-stack {
  display: flex;
  flex-direction: column;
  gap: 10px;
  margin-bottom: 20px;
}

.selfhelp-link {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 11px 14px;
  background: rgba(255, 255, 255, 0.02);
  border: 1px solid rgba(255, 255, 255, 0.06);
  border-radius: 10px;
  font-size: 13.5px;
  color: #cbd5e1;
  text-decoration: none;
  transition: all 0.2s ease;
}

.selfhelp-link:hover {
  background: rgba(177, 255, 41, 0.06);
  border-color: rgba(177, 255, 41, 0.3);
  color: #ffffff;
  transform: translateX(3px);
}

.selfhelp-link i {
  color: var(--contact-accent);
  font-size: 16px;
}

/* Collapsible PGP Encryption Drawer */
.pgp-drawer {
  border: 1px solid rgba(255, 255, 255, 0.08);
  border-radius: 12px;
  background: rgba(0, 0, 0, 0.25);
  overflow: hidden;
  transition: all 0.2s ease;
}

.pgp-drawer summary {
  padding: 12px 14px;
  font-size: 13px;
  font-weight: 600;
  color: #cbd5e1;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: space-between;
  user-select: none;
}

.pgp-drawer summary .pgp-summary-title {
  display: flex;
  align-items: center;
  gap: 7px;
}

.pgp-drawer summary i {
  color: var(--contact-accent);
}

.pgp-drawer-body {
  padding: 12px 14px;
  border-top: 1px solid rgba(255, 255, 255, 0.06);
  font-size: 12px;
  color: var(--contact-text-muted);
}

.pgp-fingerprint-box {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11.5px;
  background: rgba(10, 14, 22, 0.9);
  border: 1px solid rgba(177, 255, 41, 0.2);
  border-radius: 8px;
  padding: 8px 10px;
  margin: 10px 0;
  color: var(--contact-accent);
  word-break: break-all;
  user-select: all;
}

.pgp-copy-btn {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  width: 100%;
  justify-content: center;
  padding: 8px;
  background: rgba(255, 255, 255, 0.05);
  border: 1px solid rgba(255, 255, 255, 0.1);
  border-radius: 8px;
  color: #e2e8f0;
  font-size: 12px;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.2s ease;
}

.pgp-copy-btn:hover {
  background: rgba(177, 255, 41, 0.1);
  border-color: var(--contact-accent);
  color: #ffffff;
}

/* ==========================================================================
   Quick Contact FAQ Section
   ========================================================================== */
.contact-faq-section {
  padding-top: 20px;
  border-top: 1px solid rgba(255, 255, 255, 0.08);
}

.contact-faq-header {
  text-align: center;
  max-width: 650px;
  margin: 0 auto 35px auto;
}

.contact-faq-header h3 {
  font-family: 'Outfit', sans-serif;
  font-size: 28px;
  font-weight: 700;
  color: #ffffff;
  margin-bottom: 8px;
}

.contact-faq-header p {
  font-size: 15px;
  color: var(--contact-text-muted);
}

.contact-faq-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 20px;
}

.contact-faq-item {
  background: var(--contact-card-bg);
  border: 1px solid var(--contact-card-border);
  border-radius: 14px;
  padding: 18px 20px;
  backdrop-filter: blur(12px);
  transition: all 0.25s ease;
}

.contact-faq-item:hover {
  border-color: rgba(177, 255, 41, 0.25);
}

.contact-faq-item summary {
  font-size: 15.5px;
  font-weight: 600;
  color: #f1f5f9;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  user-select: none;
}

.contact-faq-item summary i {
  font-size: 18px;
  color: var(--contact-accent);
  transition: transform 0.2s ease;
}

.contact-faq-item[open] summary i {
  transform: rotate(180deg);
}

.contact-faq-item p {
  font-size: 14px;
  line-height: 1.6;
  color: var(--contact-text-muted);
  margin-top: 12px;
  padding-top: 10px;
  border-top: 1px solid rgba(255, 255, 255, 0.05);
}

/* ==========================================================================
   Responsive Media Queries
   ========================================================================== */
@media (max-width: 1024px) {
  .contact-layout-grid {
    grid-template-columns: 1fr;
  }

  .contact-departments-grid {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 768px) {
  .contact-hero h1 {
    font-size: 34px;
  }

  .contact-form-row {
    grid-template-columns: 1fr;
  }

  .urgency-pills-row {
    grid-template-columns: 1fr;
  }

  .drawer-content {
    grid-template-columns: 1fr;
  }

  .contact-faq-grid {
    grid-template-columns: 1fr;
  }

  .contact-form-card {
    padding: 26px 20px;
  }

  .category-tabs-bar {
    overflow-x: auto;
    justify-content: flex-start;
    padding-bottom: 8px;
  }
}