Send a Direct Message
Verified RouteInquiries are dispatched directly to on-duty security engineers. Average response < 4 hours.
Have questions about PrivaGuard, encounter a technical issue, or require an enterprise site deployment? Our specialized engineering desk is ready to assist.
Assistance with app locking, vault encryption settings, master password setup, and Windows compatibility.
support@privaguard.techVolume seat purchases, custom corporate deployments, GST/VAT invoices, and priority support SLAs.
licensing@privaguard.techResponsible vulnerability reporting, cryptographic audits, bug bounty inquiries, and PGP secure communications.
security@privaguard.techInquiries are dispatched directly to on-duty security engineers. Average response < 4 hours.
Quick answers to frequently asked technical and commercial questions.
Due to zero-knowledge AES-256 GCM architecture, PrivaGuard holds no cryptographic recovery keys on remote servers. Please review our documentation before requesting a reset.
No. PrivaGuard operates completely offline with zero telemetry. You do not need an internet connection to lock apps, secure folders, or use the panic hotkey.
Yes. If you reformat your PC or purchase a new Windows workstation, your PRO license key can be easily deactivated from the old device and activated on the new one in 1 click.
All official desktop executables are digitally code-signed by Augionix Technologies. Emails from our support team will always originate from @privaguard.tech.